HR Generalist

Overview

Aquent is proud to partner with a leading organization in the consumer goods sector, renowned for its innovative approach and unwavering commitment to excellence. This company cultivates a dynamic environment where talent flourishes, fostering a culture that prioritizes employee well-being and operational efficiency. As an integral part of this team, you will step into a pivotal role, becoming a trusted expert who guides employees and managers through critical life events with unparalleled empathy and precision. Your expertise will not only ensure seamless compliance with complex regulations but also elevate the overall employee experience, directly contributing to a supportive, inclusive, and thriving work environment, leaving a lasting positive mark on HR operations and the well-being of every team member.

What You’ll Do

• Deliver a consistent, responsive, and supportive employee experience throughout the leave and accommodation process, ensuring every individual feels valued and understood.
• Manage the end-to-end administration of various leaves of absence, including FMLA, short- and long-term disability, military, personal, parental, and other company-sponsored programs, providing crucial support during significant life events.
• Ensure rigorous compliance with federal, state, and local requirements across all managed leave programs, safeguarding the organization and its employees.
• Serve as the primary liaison and trusted resource among employees, managers, HR Business Partners, Payroll, and third-party administrators, facilitating timely and accurate coordination that keeps everyone informed.
• Guide employees and managers through leave options, eligibility requirements, necessary documentation, timelines, and status updates, providing clarity and peace of mind throughout the entire leave process.
• Review workplace accommodation requests and collaborate with appropriate stakeholders to identify reasonable accommodation options in accordance with applicable laws and company policies, fostering an inclusive environment.
• Maintain the highest level of confidentiality and exercise sound judgment when managing sensitive employee information and complex situations, building trust and respect.
• Identify opportunities to strengthen leave administration processes, policies, and overall program effectiveness, and implement process improvements that increase efficiency, consistency, and the employee experience.

Must-Have Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent direct experience in leave administration.
• 3+ years of experience in Human Resources, benefits, or leave administration.
• Working knowledge of FMLA, short- and long-term disability, and state leave requirements.
• Understanding of ADA workplace accommodation requirements.
• Strong attention to detail in record maintenance and case management.
• Excellent written and verbal communication skills.
• Proven ability to handle sensitive information professionally and with discretion.
• Experience with HRIS/HCM and third-party leave administration platforms.

Nice-to-Have Qualifications

• Certification in ADAC (Americans with Disabilities Act Coordinator) or CPDM (Certified Professional in Disability Management).