Key Account Manager Retail

Overview

Key Account Manager – Consumer Products (Big Box Retail)

Compensation: $150K-$185K + Annual Bonus

Locations: Los Angeles (Burbank area) and Minnesota

If you reside in Los Angeles, this position is onsite 5 x week in the office
If you reside in Minnesota, this posiiton can be remote

The Opportunity

Our advanced technology/ Consumer Electronics client is seeking a senior, US-based Key Account Manager to lead and scale our most critical big-box retail partnerships across the consumer products portfolio. This role owns the enterprise-level relationship and business strategy for top national retailers and serves as the primary decision-maker in the US, reducing reliance on overseas headquarters and accelerating growth.

This is a managerial, high-impact role with visibility across the organization and a clear path to broader US leadership as the business continues to expand.

What You’ll Own

• Full ownership of business performance for major national retailers
• Executive-level relationships with VP/SVP buyers and senior retail leadership at retailer headquarters
• Quarterly and annual business planning, including: growth strategy, assortment planning, margin and terms discussions, forward-looking roadmap alignment
• Leadership of a 3–5 person key accounts team, providing direction, prioritization, and decision-making while empowering day-to-day execution
• Translation of global strategy into clear, actionable US execution plans
• Cross-functional collaboration with product, operations, logistics, marketing, and leadership to ensure plans are executed effectively
• Identification of risks and opportunities across accounts and proactive course-correction to protect and grow the business

How This Role Is Different

• This is not store-level sales and not marketing
• You will sit across the table from corporate retail buyers, not manage field reps
• You will make decisions locally, rather than routing everything through headquarters
• You will lead both strategy and execution, with authority to drive outcomes

Location & Travel

• Los Angeles (Burbank area): In-office, 5 days/week
• Travel to retailer HQs in Minnesota approximately 1–2 weeks per quarter
• Minnesota: Accepted due to proximity to retailer headquarters
• Periodic travel to the Los Angeles office to align with the broader team
• Must be comfortable managing multiple time zones and higher travel demands

Required Experience

• 5+ years of experience in key account or national account management
• Proven success managing big-box retail accounts at the corporate level
• Experience leading or managing a team
• Strong understanding of: retail decision-making processes, quarterly planning cycles, margin, terms, and commercial negotiations
• Track record of growing and scaling enterprise retail partnerships
• Ability to operate effectively in a global, headquarters-led organization

Ideal Backgrounds

• Consumer electronics, connected devices, hardware, or physical consumer products
• Experience working with or for international or Asia-based companies is a strong plus
• Brand-side account leaders or retailer-side buyers/category managers are both welcome

If you’re excited to own high-impact retail partnerships, influence strategic decisions, and lead meaningful growth at the enterprise level, we’d love to hear from you. This is a rare opportunity to step into a senior role with real ownership, visibility, and long-term upside. Apply to start the conversation—we’re excited to learn more about you!!!

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